Forums › Help & support › AxCrypt Stops Working
This topic contains 3 replies, has 2 voices, and was last updated by Robert 9 months, 3 weeks ago.
After, successfully installed message it says AxCrypt has stopped working. Windows 10, 64 bit. Thanks,
This sounds like you have Lavasoft Web Companion spyware installed.
Look through your Add/Remove Programs list carefully and uninstall any instances of Lavasoft. If you can’t find it then download this free Malware remover.
Once you’ve got rid of Lavasoft, AxCrypt should work.
Thank you Harold,
I agree with your assessment. Robert, if you still have a problem, contact our support.
Thank you, that was the problem.
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