Forums Help & support AxCrypt Stops Working

This topic contains 3 replies, has 2 voices, and was last updated by  Robert 6 years, 10 months ago.

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  • #6507 Reply

    Robert

    After, successfully installed message it says AxCrypt has stopped working.  Windows 10, 64 bit.  Thanks,

    #6508 Reply

    Harold

    This sounds like you have Lavasoft Web Companion spyware installed.

    Look through your Add/Remove Programs list carefully and uninstall any instances of Lavasoft. If you can’t find it then download this free Malware remover.

    Once you’ve got rid of Lavasoft, AxCrypt should work.

    #6509 Reply

    Svante
    Spectator

    Thank you Harold,

    I agree with your assessment. Robert, if you still have a problem, contact our support.

    #6510 Reply

    Robert

    Harold,

    Thank you, that was the problem.

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