Forums Help & support Ayuda compra de licencia premium

This topic contains 2 replies, has 2 voices, and was last updated by  Prabhukumar R 9 months ago.

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  • #12837 Reply

    Adrian Garcia

    Bune dia alguien que pueda ayudarme?

     

    no me deja realizar la compra de la licencia pide mis datos y luego que se cancelo o el banco no acepto

    pero ya lo verifique y esta bien la tarjeta

    Alguien sabe como puedo contactar a ventas ?

    Saludos

    #13179 Reply

    Patricia Cabrera

    Buena tarde, ayuda para poder generar pago de licencia.

    Ya van 5 veces que se ha intentado hacer pago de licencia Bussisnes.

    Actualmente no se ha logrado.

    Me pueden indicar que paso me esta faltando.

    Por su apoyo, gracias.

    #13185 Reply

    Prabhukumar R
    Moderator

    Hello Patricia ,

    Please avoid sending a same query in different mediums. You may get duplicate response(s).

    The payment gateway throwing an exception, when you are trying to purchase the AxCrypt Business subscription.

    The exception/error message is “Your card is not supported for this currency. Please use a Visa or MasterCard card.”

    That means the card does not accept the selected currency. So please try to purchase the business subscription with some other different cards or other currencies which was supported/accepted by the card provider/issuer.

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