Forums Bugs & issues BUG: 260 character max limit error message

This topic contains 5 replies, has 2 voices, and was last updated by  Azhaguraja B 1 day, 11 hours ago.

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  • #11212 Reply

    Rob Whittlesey

    We are using the Premium version of the AxCrypt and get the following error…

    Exception during processing of ”. [The specified path, file name, or both are too long. The fully qualified file name must be less than 260 characters, and the directory name must be less than 248 characters. (WatchFolderAdded)]

    This is the EXACT error. The path and filename should obviously be displayed within the quotes ” but it is blank. Can you fix this as it is preventing the encryption system from working and we don’t know where to start looking for the problem as the quotes are empty?

    #11213 Reply

    Azhaguraja B
    Keymaster

    Hello Rob,

    Sorry to hear this.

    We already identified and fixed this issue. It will reflected in the upcoming version of the AxCrypt app.

    Please avoid long names for the encrypted/encrypting files.

    #11359 Reply

    Rob Whittlesey

    If this has been fixed, when is the next update due for release?

    #11360 Reply

    Azhaguraja B
    Keymaster

    Hello Rob,

    I have shared the latest version of the AxCrypt application to your email address via wetransfer. Please download and install the same.

    If you didn’t received the email or facing issues, please write a mail to support@axcrypt.net. Because you are using(going to use) the development version.

    #11495 Reply

    Jamie WIlliams

    I’m getting the same error as above. Can I get the fix please?
    It was working absolutely fine until about a week ago.
    I’m on version 2.1.1560.0

    #12024 Reply

    Azhaguraja B
    Keymaster

    Hi Jamie,

    Apologies for the long delay.

    We do have released the latest version of AxCrypt 2. Please download the app from our website https://www.axcrypt.net/download/ and start AxCrypting…

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