I updated AxCrypt and now I can not access my older files that were protected. When I click on the file, it asked for the password, and when I enter the password I get a popup box that states the file is not an AxCrypt file. Any suggestions on how I can recover these files?
Please contact support via email: support att axcrypt dott net . Include a screen shot of the error message as well as of the Windows Explorer window where we can see the files in question, in ‘list’ mode preferably .