Forums › Help & support › Cannot remove protection–Axcrypt says file is open in another program

This topic contains 15 replies, has 2 voices, and was last updated by  GARY 4 years, 1 month ago.

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  • March 14, 2020 at 20:51 #15517 Reply

    GARY

    Here was my fix which worked well:

    You said you could display the file but not decrypt it.  So go ahead and display the file.

    Then save this file.

    Delete the file you couldn’t decrypt.

    Encrypt the new file.  Then check to see if you can decrypt and encrypt again.

    Good luck!

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