Forums Help & support cannot share my file with my friend

This topic contains 1 reply, has 2 voices, and was last updated by  Svante 1 year, 2 months ago.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #6186 Reply

    Kent

    Hello,

    I used the key sharing with my friend and he also has axcrypt.  He already has the file but cannot open it.  He never received any email and an it’s been a day and he has checked his junk mail also.  Can you please help?

    Kent

    #6187 Reply

    Svante
    Keymaster

    Hello Kent,

    The key sharing function embeds the shared key into the file. The file must thus first be key shared with the recipient, then sent or file shared. Please note that AxCrypt does not share or send the actual file. To see a quick instructional video explaining how to use key sharing, please view https://www.youtube.com/watch?v=9z3KOZD-Yks .

Viewing 2 posts - 1 through 2 (of 2 total)
Reply To: cannot share my file with my friend
Your information: