Forums Help & support Can't get it to work. I would like to uninstall.

This topic contains 1 reply, has 2 voices, and was last updated by  Svante 1 year, 1 month ago.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #6433 Reply

    Don

    This seems to be incompatible with windows 8.1. It stops working and damages my windows update files. Before it quit working I was able to use it on a bunch of files and flash drives that I am now locked out of. I’m done with this I just want to get my files back and be rid of this program.

    #6434 Reply

    Svante
    Keymaster

    Hello Don,

    What you describe is extremely unlikely to be caused by AxCrypt. It is perfectly compatible with Windows 8.1, and it has no concept or reference whatsoever to “windows update files”.

    Please contact our support, and be sure to include screen shots of the actual problem situations, and we’ll try to help you sort things out, or at least narrow it down to what component is actually the problem here if it’s not AxCrypt.

Viewing 2 posts - 1 through 2 (of 2 total)
Reply To: Can't get it to work. I would like to uninstall.
Your information: