I’m “commissioning” a new Windows 10 laptop and trying to install AxCrypt 2. However, both the version of installation software I had — 2.1.1509 — and the one I just downloaded — 2.1.1585 — hang at the “Processing: Initializing…” screen, with nothing happening. Since I have some existing files encrypted on my old computer, I’d like to be able to access them! Is there a fix? This is version 1909 of W10.
Follow-up: this is W10 64-bit. Also, when I cancel the installation, I’m unable to get rid of the installation dialog box — I have to go to Task Manager to kill the process! Also, all applications have been exited prior to installation attempts.