The error message does indicate that the file in question is damaged. This was known to happen in a very few cases with version 1.7 when the file was on a removable medium or network drive, and something happened at precisely the wrong moment to remove the drive without using Windows Safe Removal or the connection was lost.
When I tried to open my encrypted file this morning (originally created with v1, but re-encrypted with v2), I got the pop to enter email and password and once done, nothing happened.
I went to the system tray and clicked on the axcrypt icon, and nothing happened. I right clicked on the icon and was given the menu options “advanced”, “sign out”, and “exit”, all of which are none responsive. This has happened twice before and both times I ran the install and chose the repair option. I have only been running v2 for about 2-3 months.
Today it so happens I don’t have access to my install file to run the repair option again. Is there a fix for this? It is a definite hassle to have to keep running the repair option, and today I am out of luck trying to access my encrypted file.
Yesterday I downloaded 2.1.1516.0 and installed it thinking maybe something was wrong with my original install (not sure which version it was). So far no problems, but like I said it only happened a couple of times with my previous install, so I’ll wait and see if it happens now that I’ve reinstalled axcrypt.