Forums Help & support Can't open my files after downgrading

This topic contains 1 reply, has 2 voices, and was last updated by  Svante 1 year, 3 months ago.

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  • #5765 Reply

    Kirk

    Hi there

    I was using Axcrypt 2.1.1489.0, but after a few weeks I am noticing it is not saving my changes after saving a file. I decided to go back to an older version of Axcrpyt which I like. I uninstalled version 2.1.1489.0, and now installed  version 1.7.3156.0.

    I am now getting a “file format error – file probably corrupt or too big version difference”

    How do I fix this without going back to the newer version?

    Regards

    Kirk

    #5768 Reply

    Svante
    Keymaster

    Hello Kirk,

    This is indeed so. AxCrypt 2 can open AxCrypt 1 files (and will upgrade them to AxCrypt 2), but AxCrypt 1 cannot open AxCrypt 2 files. This is clearly stated on the download page:

    AxCrypt 1 can't open AxCrypt 2 files

    I suggest you download the *standalone* AxCrypt 2, decrypt the files, and then re-encrypt them with AxCrypt 1.

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