Forums Bugs & issues Can't sign in on Windows but works on Mac

This topic contains 1 reply, has 2 voices, and was last updated by  Svante 3 months, 4 weeks ago.

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  • #10913 Reply

    André LE PAPE

    Bonjour,

    L’application, quelque soit la version (2.1.1481.0 ou 2.1.1560.0) ne fonctionne plus sur mon PC depuis que j’ai acheté la version Premium, par contre la version pour OS X fonctionne sur mon MAC.

    Je n’arrive pas à me connecter, j’indique mon e-mail (je suis reconnu), mais mon mot de passe ne m’est pas demandé ??? je ne peux donc rien faire.

    Cordialement,

    Hi,

    Your application doesn’t run anymore on my PC (2.1.1481.0 or 2.1.1560.0 ver.) since it was updated to Premium version. However the MAC OS X version works on my MAC.

    I cannot connect to it, my e-mail address seems to be validated but the system doesn’t ask for inputing my password ? So, I cannot do anything.

    Regards,

    André LE PAPE

    #10916 Reply

    Svante
    Keymaster

    Hello,

    I think the root problem can be that you seem to have mistyped your email address in one case. There seems to be a ‘g’ missing between a ‘n’ and an ‘e’ at the part just before the top level domain.

    Please re-check carefully.

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