Forums Help & support Changed email address, lost subscription

This topic contains 1 reply, has 2 voices, and was last updated by  Azhaguraja B 6 months, 2 weeks ago.

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  • #12857 Reply

    Justin Jorgensen

    Hello,

    I had a free account. I had my IT manager buy 4 business licenses. When I deleted my free account and changed his account email to mine, it wiped my 4 business licenses.

    Please restore my licenses.

    #12859 Reply

    Azhaguraja B
    Keymaster

    Hello Justin,

    Yes, You had a business subscription with 4 members.

    To restore your account and know more information, Please write an email to support@axcrypt.net .

    • This reply was modified 6 months, 2 weeks ago by  Azhaguraja B.
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