Decryption not working after using Laplink PCMover .

[Jim Sheridan]

Am able to decrypt on old computer. On new computer, axcrypt would not load, so I reinstalled it. Now seems to be working, but will not accept the decrypt key set up for the moved files. Works on old, but not the new.

Any ideas ?

 

 

[Graham]

What does AxCrypt say on your new computer? If there’s any error message it’d be helpful if you could upload a screenshot and then add it to your reply using the picture frame icon on the grey toolbar above.

• What version of AxCrypt are you using on your old computer?
• What version of AxCrypt is installed on your new computer?

When you say a “decrypt key” do you mean a keyfile?

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