January 30, 2018 at 21:11 #9308
I have porblem with ur app
I crype my some videos and another day i just delete the (.axx) pass and edite the file name
Exp: reza1-mp4.axx to reza1.mp4
But just now it is cryptet file and no app can not open it.
I need to see my videos but i cant
Plz help me how fix my videos plzzzz
Best regardsJanuary 30, 2018 at 22:28 #9311
I’m not sure what you’re saying. It sounds like you’re saying that you renamed ‘reza1-mp4.axx’ to ‘reza1.mp4’.
What did you expect would happen if that is what you did?
What will happen is that if you try to open it, it’ll try to do so using the video player registered for .mp4-files. That will fail badly, because it’s not an mp4 file. It’s an encrypted AxCrypt file, and the player will probably give you an error message saying it can’t play the video.January 31, 2018 at 16:51 #9315
yes yes exactly
i open video and play give me error about file.
now what can i do?February 1, 2018 at 10:43 #9324
If you “renamed ‘reza1-mp4.axx’ to ‘reza1.mp4’” you’ll have to rename it back, and then decrypt it using AxCrypt first.
As I wrote: What will happen is that if you try to open it, it’ll try to do so using the video player registered for .mp4-files. That will fail badly, because it’s not an mp4 file. It’s an encrypted AxCrypt file, and the player will probably give you an error message saying it can’t play the video.February 1, 2018 at 11:33 #9355
i do exactly what u say before but i get this errorFebruary 1, 2018 at 17:58 #9398
Then you did not do what you said you did – you did not rename ‘reza1-mp4.axx’ to ‘reza1.mp4’.
You should never change the extension, but what you appeared to say was that you had – and then you have to change it back. That does not seem to be what has happened though, so it’s hard to help you out here.
But, there’s something strange still here. The file is now named “.mp4-vl2.axx” – where did ‘vl2’ come from!?February 1, 2018 at 18:49 #9400
<p style=”text-align: right;”>Its not important because it was one of my files.</p>
There is mp4 files and this method u say before didn’t work.
Any way .vl2 is for my video locker
For phone app(android)February 5, 2018 at 20:44 #9454
What’s up?February 6, 2018 at 09:23 #9455
Reza.vj you need to take your computer to a local repair shop.
This isn’t a problem with AxCrypt.February 6, 2018 at 22:17 #9459
I think we’ve hit the end of the road here. It’s hard to tell just what the problem is, but it doesn’t seem to be an AxCrypt problem as such. Your descriptions of the situations are somewhat confusing, and I think you might want to take Humphreys advice and get some professional help with the whole situation,