Forums Help & support Deleted .axx-Files

This topic contains 1 reply, has 2 voices, and was last updated by  Svante 2 months ago.

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    I’ve got a problem. I deleted the .axx-file, which was on a usb-stick. I pulled the usb-stick off the PC, on which AxCrypt was not installed and after a while I recognized that I deleted the wrong file. I restored it from the dustbin. But now it’s impossible to open the file again (of course on the computer, where AxCrypt is installed), because it’s said, that this is not a AxCrypt-file. What can I do? Please help me!

    Thanks a lot and with best regards!


    #11334 Reply


    Hello Mathias,

    It’s not quite clear how you did the restore, you say from the ‘dustbin’, I guess you mean the recycle bin on Windows. The problem with USB drives is that it’s easy to pull them out from the computer too soon, resulting in damaged files. It’s a little hard to say exactly what has happened in your case, but it looks like the deletion was not possible to restore.

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