Forums Community Does not get the encryption working

This topic contains 1 reply, has 2 voices, and was last updated by  Prabhukumar R 3 months, 3 weeks ago.

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  • #16331 Reply

    pr

    when I select files or folders for encryption I only receive fault message. The software cannot find files with .tmp, which I do not have, but obviously the software adds this to the files. I have no idea why this happened. Pls how to get rid of this bug??

    #16333 Reply

    Prabhukumar R
    Moderator

    Hello pr,

    AxCrypt app will encrypt most of the file types. Also some file types AxCrypt will not encrypt due to security reasons.

    AxCrypt will not encrypt any system files, temp file, hidden files and operating system installed drives/folder. So please avoid securing that kind of folders.

    If you are receiving the warning dialog frequently, please click the Don’t show this again option. After that you never see this kind of warning.

    Still, you are facing any issue, please provide detailed information about the issue and write a mail to support@axcrypt.net. We are happy to help you.

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