Forums Bugs & issues dosya şifremi unuttum yardım !

This topic contains 6 replies, has 3 voices, and was last updated by  Prabhukumar R 2 months, 2 weeks ago.

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  • #7267 Reply

    ibrahim

    dosya şifremi unuttum kilitli dosyalarımı açamıyorum. nasıl açma imkanım olabilir yardımcı olursanız sevinirim.

    #7270 Reply

    Svante
    Keymaster

    Hello ibrahim,

    Unfortunately, if you do not know the password for an AxCrypt-encrypted file you cannot open it, even if you can sign in to the account. This is by design, it’s just this situation that AxCrypt is made for and it works like this even if you actually are the original owner of the file.

    Please check the FAQ at http://www.axcrypt.net/support/faq/ for more information.

    #10814 Reply

    Huseyin Camlibel

    merhaba, sistemimiz hacker tarafından sizin ürettiğiniz programla şifrelenmiştir

    şifrelenmiş dosyaları kurtarabilirimiyiz.

    Saygılarımla

    Huseyin Camlibel
    GSM : 05369616170

    #10816 Reply

    Huseyin Camlibel

    Çok Acil Yardım

     

    merhaba, sistemimiz hacker tarafından sizin ürettiğiniz programla şifrelenmiştir
    şifrelenmiş dosyaları kurtarabilirimiyiz.
    Saygılarımla
    Huseyin Camlibel (Turkey)
    GSM : 05369616170

    #10818 Reply

    Svante
    Keymaster

    Hello Huseyin,

    I am very sorry to hear that you apparently are the victim of a hacker ransom attack against your files.

    However, please understand that AxCrypt is just a tool that is used by millions of legitimate users for good purposes. I am very sad that a hacker has chosen AxCrypt as the tool to perform the ransom attacks.

    Unfortunately in this case, AxCrypt is based on strong encryption, and it is generally not possible to crack the encryption.

    What you must do is contact your local police, and have them follow the money and Internet trail to the hacker. Since others appear to be in the same situation, you may want to contact media in order to make this problem more widely known, and also gain the possibility of a group action of all the victims against the hacker.

    We cannot help, we are in no way involved, and there is no way to open the files without the passphrase used.

    Please read http://blog.axantum.com/2012/07/axcrypt-used-for-ransom-attacks.html for a longer discussion of what I know about this affair.

    #10964 Reply

    Cahit

    Bende eski şifremi unuttum ve şimdi benim için çok önemli olan dosyalara ulaşamıyorum. Sizden yardım istiyoruz program böyle çalışıyor diyip kestirip atıyorsunuz. Yardım etmiyorsunuz çok kötü bir program ve ben bunu sosyal medyada da dile getiricem.

    #10965 Reply

    Prabhukumar R
    Moderator

    Hello Cahit

    AxCrypt is file encryption with no backdoor.

    AxCrypt will allow the users to decrypt the encrypted file with the original password which is used for encryption.

    Unfortunately, if you do not know the password for an AxCrypt-encrypted file you cannot open it, even if you can sign in to the account. This is by design, it’s just this situation that AxCrypt is made for and it works like this even if you actually are the original owner of the file.

    If you think you almost know the password, we have simple software allowing you to try to find your password, and you can download the most recent version from https://account.axcrypt.net/Download/AxBruteForce.exe and read of how to use it at https://www.axcrypt.net/axcrypt-brute-force/ . Please note that we cannot provide support beyond this.

    If you do not remember the password to your account, you can always reset it. This is not a way to recover encrypted files! It’s only to allow you to sign in to the AxCrypt app and web. The new password will be used to encrypt new files.

    A final note:  Always keep a backup of all your important files, encrypted or not.

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