Forums Bugs & issues error message

This topic contains 4 replies, has 2 voices, and was last updated by  Dave Faucett 1 year, 1 month ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #5908 Reply

    Dave Faucett

    I cannot open any encrypted files.  When I try I get this error message:

    #5909 Reply

    Svante
    Keymaster

    Hello Dave,

    Click “OK”, and then File | Options | Clear all settings and exit .

    It’s a bug that is fixed in the next release, but for now this is the work-around.

    #5912 Reply

    Dave Faucett

    Just to make sure I am doing this right:  I try to open an encrypted file.  I enter my password and the error box appears.  I hit “okay” in the error box.  Then I hit “file” and then “open”.  I am then presented with the following options none of which seem to be “clear all settings”.  What am I doing wrong?

    #5913 Reply

    Svante
    Keymaster

    Sorry, no…

    In the AxCrypt main window, use the File menu, then Options, then Clear all settings and exit.

    #5914 Reply

    Dave Faucett

    Thanks. Got it.  Looking forward to the update.

Viewing 5 posts - 1 through 5 (of 5 total)
Reply To: error message
Your information: