Forums Bugs & issues Error

This topic contains 1 reply, has 2 voices, and was last updated by  Prabhukumar R 3 weeks ago.

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  • #14264 Reply

    July

    Hi

    I am a paid user for more than a year and I had no problem with it until I updated my new email address. I no longer use old email address that I use as a subscription then I update my email address on website. It was successful and no problem. Then today when I try to access the system, my old email occur then I had to fill out verification code in order to confirm my new email address. It was successfully done also. When I updated my email address, the system request to put new password. The problem starts when I login with new email address and new password, the system rejected it and I cannot login. Can somebody help me with this issue? I need to access my files back. Thanks.

     

     

    #14265 Reply

    Prabhukumar R
    Moderator

    Hello July,

    We are response Your personal emails, Please check the same.

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