Forums Help & support Exclude certain filetypes

This topic contains 10 replies, has 3 voices, and was last updated by  aytona55 8 months ago.

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  • #13820 Reply

    Rob Whittlesey

    I keep getting errors that AxCrypt cannot encrypt certain filetypes like thumbnail.db or something.lnk or website.url. Is there a way of exluding these filetypes?

    #13823 Reply

    Prabhukumar R

    Hello Rob,

    AxCrypt can encrypt most of the file types. Also some file types AxCrypt will not encrypt due to security reasons.

    You can encrypted the image file with AxCrypt app. But AxCrypt app do not encrypted thumbnails files.

    AxCrypt will not encrypt any system, hidden files and operating system installed drives/folder. So please avoid securing that kind of folders.

    Because AxCrypt encrypted files will have a special file extension .axx and those will be opened only with the AxCrypt app.

    If the above does not help,please provide more information about the issue and write a mail to . you can send a screenshot showing where the problem is, it often helps us understand.

    #13824 Reply

    Rob Whittlesey

    I understand that AxCrypt will not encrypt any system files. My problem is that it displays a pop-up showing that it won’t encrypt it. Last week I pressed the Sweep icon to encrypt everything in my watch folders which have a lot of image folders, links and URL’s and spent a couple of hours clicking on these annoying pop-ups!

    I know you can hide the warning, but I would like the warning to appear if there is a genuine problem with a file.

    So my original question remains, is there a way to stop AxCrypt from even attempting to encrypt certain filetypes?
    For example an “exclusion list”, for example add *.url to exclude all the URL filetypes.

    #13838 Reply

    torture game 2

    I am also investigating this issue. Very great article. Thank you!

    #13839 Reply


    ooh. great! At first I didn’t think I would find a problem here. But I saw. Thank you! torture game 2

    #13853 Reply

    Azhaguraja B

    Hello Rob,

    Sorry to say, there is no way to stop AxCrypt from even attempting to encrypt certain filetypes except stop encrypting those file types.

    Instead, we can skip the particular type of warning popups by clicking the Do not show again check box in the warning dialog. If we ticked the checkbox, then we will not get the same type of warning alerts again. Still, you might get some other types of warning alerts based on the files or some other reasons.

    #13859 Reply

    Patrick Yeung

    Dear Sir,

    I have opened 2 Axcrypt accounts with two different sign in passwords. How to merge this two accounts into one.

    Thank you.


    #13866 Reply

    Prabhukumar R

    Hello Patrick,

    There is no possibility to merge the two AxCrypt accounts into one.

    You can achieve the same by deleting one AxCrypt account. To delete your account, Please sign in at and do so using the ‘Delete AxCrypt ID’ function under ‘Settings’. Be sure to decrypt any encrypted documents before doing so.

    After deleting the account, use the another AxCrypt account to do AxCrypting.

    Still you can open/decrypt the deleted AxCrypt account encrypted files with the file password.

    AxCrypt will allow the users to decrypt the encrypted file with the original password which is used for encryption. If the file was encrypted with a different password than your sign in password, then you have to enter the file password while viewing/decrypting the encrypted file.

    Once opened the file password asked files, Just update the contents of the files. Now those files will be encrypted with your account password. Hereinafter AxCrypt will not ask the file password for the updated files(which are all asked file password).

    #14010 Reply

    fireboy and watergirl

    Wow! This can be one particular of the most useful blogs We’ love ever arrive across on this subject. Actually Excellent. I am also a specialist in this topic, therefore, I can understand your effort.

    #14313 Reply


    everything looks perfect for me love axcrypt!

    #15262 Reply


    Thank You So Much For providing the important information.


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