Forums Help & support forgot passe word

This topic contains 2 replies, has 2 voices, and was last updated by  Svante 1 week, 2 days ago.

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  • #11902 Reply

    idar

    hi  i forgot pass word .. please help me..

    thank u so much

    #11906 Reply

    idar

    #11930 Reply

    Svante
    Keymaster

    Hello idar,

    The message means just what it says. You’re signed in with a password. You’ve tried to open a file. The password you’re using to sign in with doesn’t work for the file. You get a message that it’s the wrong password, and you should enter the original file password. You’re now entering the same password you use to sign in. But AxCrypt already tried that password. It still doesn’t work!

    If you’ve forgotten your password, please read the FAQ at https://www.axcrypt.net/ .

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