Forums Help & support Hello give me help encrypted file

This topic contains 1 reply, has 2 voices, and was last updated by  Prabhukumar R 11 months, 4 weeks ago.

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    Today at work, certain files became with the extension .AXX your program did not use it, someone encrypted them, please help

    #14409 Reply

    Prabhukumar R

    Hello Denis,

    I am very sorry to hear that your client apparently are the victim of a hacker ransom attack against your files.

    If the files are having an “.axx” file extension, then the files are encrypted with the AxCrypt app only.

    However, please understand that AxCrypt is just a tool that is used by millions of legitimate users for good purposes. I am very sad that a hacker has chosen AxCrypt as the tool to perform the ransom attacks.

    Unfortunately, in this case, AxCrypt is based on strong encryption, and it is generally not possible to crack the encryption.

    What you must do is contact your local police and have them follow the money and Internet trail to the hacker. Since others appear to be in the same situation, you may want to contact media in order to make this problem more widely known, and also gain the possibility of a group action of all the victims against the hacker.

    We cannot help, we are in no way involved, and there is no way to open the files without the passphrase used.

    Please read for a longer discussion of what I know about this affair.

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