Forums Help & support How can I make use of export/import public sharing key or Axcrpyt ID ?

This topic contains 6 replies, has 3 voices, and was last updated by  Prabhukumar R 3 weeks, 2 days ago.

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  • #13379 Reply

    Raymond Cheung

    Dear Sirs,

    Is anyone here can tell me how can I make use of export/import public sharing key or Axcrpyt ID ?

    I ‘ve tried to export my sharing key to others. Others imports my key,  but there is no message or status to check what is imported. I send my encrypted file to others who already import my key. Others can not open the file without my password.

    So I confuse the usage of export/import public sharing key.

    Please help or let me have the user guide/ manual.



    Raymond Cheung


    #13381 Reply

    Prabhukumar R

    Hello Raymond,

    You can export and share your AxCrypt public key. But not other public keys. AxCrypt will accept and work with AxCrypt generated public keys only.

    If you are trying to decrypt/open the someone’s AxCrypt encrypted file, then you needs the someone’s file password which was used for file encryption.

    There is no need to share passwords in order to send or share files securely with others. AxCrypt has a key sharing feature letting you add recipients by email address, who when they receive the file can open it with their own AxCrypt password.

    AxCrypt Key Sharing is a Premium(paid) feature. But you can use it as a free via Key Management.

    AxCrypt app having the feature called Key Management. Using this feature, you can export your public keys and import some other AxCrypt user’s public keys to share the encrypted file to others.

    You can export your public sharing key from the AxCrypt app menu File | Key Management | Export My Public Sharing Key.

    After exporting your public key, you need to send the key file to the 3rd party peoples(who is going to share and send the file with you).

    Now 3rd party people need to import your public key file to their AxCrypt app using the menu option File | Key Management | Import Someone’s Public Sharing Key.

    Please note: If you reset your AxCrypt account password, then again you should export your public key again and share it with them.

    #13383 Reply

    Raymond Cheung

    Dear Sir,

    I’ve got it.



    Raymond Cheung

    #13385 Reply

    Raymond Cheung

    Dear Sir,

    Just discover that, if both users without internet connection, share key by input the email address is not working.  They must use the import / export public key (key management)  to share the encrypted file. Is it correct?


    Raymond Cheung


    #13404 Reply

    Azhaguraja B

    Hello Raymond,

    Without an internet connection, AxCrypt key sharing will not allow the user to type/write the email address of others.

    AxCrypt desktop application will communicate with our API service to get the key sharing recipient’s public key information. So the internet required to communicate with our API service.

    If the internet is not available, We can use Key Management(Export/Import public keys) feature to key share the file.

    #13583 Reply

    Maurice Brandman

    So in order to send an encrypted file by email to my external contact, the contact must first install AxCrypt?
    Is it possible to maintain the security of a file and send to an external contact who has no AxCrypt installed? If so, then how?

    #13598 Reply

    Prabhukumar R

    Hello Maurice,

    1. Yes, AxCrypt application and account required to decrypt/open the AxCrypt encrypted files. Without the AxCrypt app we can’t open the encrypted files.

    If receiver who does not have registered AxCrypt ID, (s)he will receive an invitation email with instructions on how to proceed.

    After that receiver can open the AxCrypt encrypted file in AxCrypt app with own password.(if key sharing applied.)

    If you are trying to decrypt the someone’s AxCrypt encrypted file, then you needs the someone’s file password which was used for file encryption. So the someone needs to share the file password with you. Then only you are able to open the encrypted file.

    To see a quick instructional video explaining how to use key sharing, please view .

    All the AxCrypt encrypted files should have the .axx extension as per our design. Also you need AxCrypt application to decrypt the AxCrypt encrypted files.

    If the encrypted file does not have the .axx file extension, then the AxCrypt app will not decrypt the same.

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