Forums › Help & support › I can't receive an email with my ID code
This topic contains 1 reply, has 2 voices, and was last updated by Prabhukumar R 2 weeks, 3 days ago.
I am trying to open an account. After registering an email address I never receive the ID code (I have checked my spams)
Other colleagues have the same issue.
Thanks for your support
We are really sorry to hear this. Sure we are investigating the problem. Please write a mail or contact our support team firstname.lastname@example.org. we are happy to help you.
Please note: Based on email filter settings, sometimes it will be there in the user’s spam/junk folder. So please check once again your mailbox folders and firewall settings.
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