Forums Help & support issues with opening files

This topic contains 1 reply, has 2 voices, and was last updated by  charlotte 1 year, 4 months ago.

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  • #5902 Reply

    charlotte

    when i send an encrypted file the other person cant open it. how can i enable the other person to open the file please?

    #5905 Reply

    Svante
    Keymaster

    Hello charlotte,

    Use the Key Sharing function. Add the recipient to the list of users. Then send the file to the recipient.

    See https://www.youtube.com/watch?v=9z3KOZD-Yks .

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