Forums Help & support Just does not work

This topic contains 1 reply, has 2 voices, and was last updated by  Prabhukumar R 4 years, 7 months ago.

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  • #14129 Reply

    Wol

    I downloaded and ran the free version: everything looks fine.

    However the program does not appear with a right click on a folder/file. So I clicked on the “plus” icon, navigated to the folder I wanted to encrypt, and a field appears asking for a filename, even if I double click on the folder. If I enter in the field the folder name all it does is open the folder – and asks for the field to be entered!

    The title says it all – Just does not work!

    #14135 Reply

    Prabhukumar R
    Moderator

    Hello Wol,

    Select the folder and right click on the folder and select the AxCrypt | Encrypt menu option from the windows explorer context menu      or

    Right click on the Secured Folders area and choosing Add Secured Folder option from the context menu. or

    You can able to encrypt your folder contents by just drag and drop the folder to the Secured Folders area.

    Please check out our video tutorials at https://www.youtube.com/channel/UCoSoXBjq6iCG5232fHoWStA and our other documentation at https://forum.axcrypt.net/information/get-started/ to get started with AxCrypt.

    If the above does not help,please provide more information about the issue and write a mail to support@axcrypt.net . you can send a screenshot showing where the problem is, it often helps us understand.

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