Forums Help & support Loading Slowly

This topic contains 1 reply, has 2 voices, and was last updated by  Prabhukumar R 2 months, 3 weeks ago.

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  • #14335 Reply

    P Towner

    Is there a way to speed up loading AxCrypt files in Windows 10. I sometimes wait about 15-30 seconds.

    #14336 Reply

    Prabhukumar R
    Moderator

    Hello P Towner,

    AxCrypt performs as much as faster based on the user’s system configuration and the number of files, its size. When encrypting bulk amount of files or larger files, AxCrypt will take some more time to finish the encryption/decryption.

    We are going to start working on the App optimization issues. So users will get the optimized version of the AxCrypt app in near future.

    If the above does not help,Please provide more information about the issue and write a mail to support@axcrypt.net .

    You can also send the complete error report to troubleshoot the issue. Please follow the detailed instructions to take the complete error report: https://www.axcrypt.net/blog/send-complete-error-report/ . so that we will try to troubleshoot the same as soon as possible.

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