I’m not massively computer literate but I encrypt files that contain sensitive information. I have noticed, twice, that Excel files I have saved under a new name and then encrypted have lost their recent changes. It seems to happen just when I’m finishing off for the night, I save the file and often save a copy of the file. It’s a file which has been encrypted in the past and I then re-encrypt. On opening again afterwards my most recent work is lost. It’s not in Excel’s unsaved cdocumnets repository and most recently the updated version hasn;t been in the Axcrypt appdata/local/axcrypt, though interestingly, the first time this happened, that ios where I was able to recover my complete saved file from. I’m really sorry but I cannot be much more specific than that. I use excel 360 and windows and I am using the windows/dropbox interface in order to keep my encrypted files on dropbox. What should I nopt be doing or is the above all too vague? I’d very much like this not to happen to me again!
I can’t be 100% sure about what your user name is, but I’m guessing it’s something like “email@example.com”. If this is correct, you may want to start by updating AxCrypt to the most recent version from https://www.axcrypt.net/ .
Regardless, you should be aware that saving under a new name from withing Excel can indeed lose you the changes made, since we don’t do anything with files saved under a different name. If you save it in a different location, we have no idea about that either – we literally can’t see what you save where from Excel, except in theory if it’s to one of the folders monitored by AxCrypt.
If you want to save a copy, ensure you do so in a place you know where it is, and also that you subsequently encrypt it, or save it to a secured folder location where AxCrypt will see that it needs encryption and will do so when you exit or you click the red ‘clean’ broom icon.