Forums Help & support Mac Catalina

This topic contains 7 replies, has 3 voices, and was last updated by  Prabhukumar R 5 days, 5 hours ago.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #14649 Reply

    Stu

    Hi, Will a 64-bit version for Catalina be released or did I overlook one which can be downloaded already?

    #14662 Reply

    Deniyalraja V
    Moderator

    Hello Stu,

    You can download the mac latest version of AxCrypt app from our official website: https://www.axcrypt.net/download/  .

    Go to download folder location right-click to open the AxCrypt app.

    Now Alert(Can not open” AxCrypt-Mac-2.2.668.0.pkg “…etc.)it will show to your system, then to click open button in same Dialog box.

    AxCrypt app starts to install in your system. After installing the AxCrypt app.

    Starting AxCrypting……..without any issue.

    Still, you are facing any issue, please provide more information about the issue and write a mail to support@axcrypt.net .

    • This reply was modified 2 weeks, 4 days ago by  Deniyalraja V.
    #14669 Reply

    Stu

    Thanks, that works now. But am I correct in seeing, that the mac version no longer offers free encryption of files?

    #14686 Reply

    Prabhukumar R
    Moderator

    Hello stu,

    Without Premium in the AxCrypt Mac version, you can able to decrypt and view the encrypted files.

    But you can’t able to encrypt more new files. If you want to encrypt more new files, then you need AxCrypt Premium.

    Now you can browse our official website to know more about AxCrypt Premium features and pricing information, https://www.axcrypt.net/pricing/

    #14719 Reply

    Dermot Keane

    Hi,

    I have updated my Mac to Catalina and I cannot open Axcrypt since then. I have tried to reinstall from the website, but I get a warning which tells me that the developer needs to update.

     

    Can you advise?

    #14720 Reply

    Prabhukumar R
    Moderator

    Hello Dermot Keane,

    We have responded to the same forum page. Please refer to the link and to follow the steps.https://www.axcrypt.net/forums/topic/mac-catalina/#post-14662 

    #14721 Reply

    Dermot Keane

    Hi I am not getting a dialogue box with an option to open:

     

    This is what I am seeing –

     

    #14723 Reply

    Prabhukumar R
    Moderator

    Hello Dermot Keane,

    As per the screenshot, you have downloaded and installed the Windows AxCrypt app version. that is the reason you cannot install the windows AxCrypt app version in the Mac system.

    Please download the AxCrypt app mac version in our official website(https://www.axcrypt.net/download/ ) filename(AxCrypt-mac-pkg)file.

    After downloading the AxCrypt app Mac version, then install the AxCrypt app and follow the steps previous forums link.

    Still, you are facing any issue, please provide more information about the issue and write a mail to support@axcrypt.net .

Viewing 8 posts - 1 through 8 (of 8 total)
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