Forums Help & support Mac Version

This topic contains 2 replies, has 2 voices, and was last updated by  Prabhukumar R 2 weeks, 3 days ago.

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  • #18064 Reply

    preindel

    I get this error message on Mac ““AxCrypt-Mac-2.2.668.0.pkg” can’t be opened because Apple cannot check it for malicious software. This software needs to be updated. Contact the developer for more information.” Are there any solutions.

    #18153 Reply

    preindel

    Mac Installer does not work with the .pkg folder. I had to get it to work through the terminal and command language to unpack and install. It is working now.

     

    Thanks,

    #18162 Reply

    Prabhukumar R
    Moderator

    Hello preindel,

    The Mac operating system Catalina, includes some security features, Please check the link to know more about that – https://www.apple.com/in/macos/catalina/features/#security .

    Still, we can install the AxCrypt app in the mac OS Catalina. Here is the workaround,

    • Go to downloads or other folder(where the AxCrypt app was downloaded) in the finder app.
      Then select the downloaded AxCrypt setup pkg file(AxCrypt-Mac-2.2.668.0.pkg).
      Click with two fingers or Control click on the selected setup file.
      Choose Open in the context menu.
      Now, AxCrypt installation process will get started.

    After installing, Start securing or decrypting/open your files with the AxCrypt app.

    Please make sure that you have to allow the AxCrypt app to access the folders on your mac(refer the screenshot)

    Still, you are facing any issues, please contact our support team support@axcrypt.net.

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