Forums Help & support Multiple passwords

This topic contains 1 reply, has 2 voices, and was last updated by  Svante 1 year, 7 months ago.

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  • #4828 Reply

    Martin

    I created an account using my (one and only) email address and before the password could be recorded in a safe place it was lost. I only had time to test the program and I have NO encrypted files to worry about. Is there any way to “start over” with a new account and/or password using my one (and only) email address, or do I need to add a new email address which I really don’t want to do.

    Thanks for any help!

    #4831 Reply

    Svante
    Keymaster

    Hello Martin,

    For the AxCrypt ID account, it works as usual – you can reset the password using the forgotten password link. As you realize, it won’t open previously encrypted files.

    Go to the sign in page, and use the “Forgot your password? click here” link.

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