Forums Help & support My files are named .axx

This topic contains 1 reply, has 2 voices, and was last updated by  Svante 3 months, 2 weeks ago.

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    John tukmol

    Some of my file like excel and pdf become sample.pdf.axx/sample.xls.axx? how can i fix this issue? i never use axcrypt software since before or install in my pc but my files become .axx file name.

     

    Pls help

    #9774 Reply

    Svante
    Keymaster

    Hello John tukmol,

    (I moved this to a different topic since you mention “PC” and the original topic was about opening AxCrypt files on a Mac)

    If AxCrypt is being used, “sample.pdf” would become “sample-pdf.axx” not “sample.pdf.axx”, but perhaps that is what you mean.

    If you are not using AxCrypt, or renaming the files yourself, someone else is.

    There are reports of criminals using TeamViewer and guessing the password to users computers and then installing and encrypting files, and then demanding ransom. Typically this is done by leaving a file on the desktop with this message.

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