Forums Help & support Need basic subscription

This topic contains 1 reply, has 2 voices, and was last updated by  Prabhukumar R 3 years, 7 months ago.

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  • #17925 Reply

    Eunice Ledford

    Hi, I just need the basic subscription and has an account. I downloaded the free trial but no longer need that. When I log in it says I do not have a current subscription. How do I go back to just the basic program. Do I need to delete and download again and will it let me use my same email?

     

    #17929 Reply

    Prabhukumar R
    Moderator

    Hello Eunice,

    Do I need to delete and download again and will it let me use my same email? –No need to delete and download again and let you use your same email.

    How do I go back to just the basic program? — After your free trial or paid subscription expired, AxCrypt will convert your AxCrypt account subscription into Freemium.

    You can manage your AxCrypt account and subscriptions by signing into our AxCrypt account site https://account.axcrypt.net/.

    Still, if you are facing any issues, please write to Support@axcrypt.net. we are happy to help you.

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