Forums Bugs & issues New feature rename to original not working

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This topic contains 6 replies, has 3 voices, and was last updated by  Azhaguraja B 3 weeks, 6 days ago.

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  • #10824 Reply

    Ryan

    Hi,

    Testing the new feature to rename files back to their original names doesn’t seem to be working. I’ve tested with a few, including renaming a new file and then trying to return it back and I get the below error:

    “Exception during processing of ‘C:/Users/*user*/Documents/Docs/1237116953.axx’ [Value cannot be null. Parameter name: fullName]”

    #10826 Reply

    Svante
    Keymaster

    Hello Ryan,

    Thank you for the feedback. We’ll investigate immediately and release a patch version asap. See https://bitbucket.org/axantum/axcrypt-net/issues/419/rename-to-original-causes .

    #11114 Reply

    Michael

    i downloaded version 2.1.1560.0 today. the feature to rename files back to original is not working.

    #11118 Reply

    Svante
    Keymaster

    Hello Michael,

    Can you be more specific about how it is not working? What do you do, and what happens? Do you get an error message? If you can post a screen shot it helps a lot!

    #11120 Reply

    michael

    i right click the file that i want restored to original name.  choose ‘rename to original’.  the first few times it just looked like

    it processed the request. but the file name remained the same. now when i try to rename the file, the response takes me to

    a website that asks me to buy axcrypt premium.

    #11121 Reply

    michael

    i clicked ‘try premium’  (i missed that on the screen) and tried it again.  there is no response and no name change.

     

     

    #11123 Reply

    Azhaguraja B
    Keymaster

    Hello Michael,

    AxCrypt Premium subscription is required to access the features like Anonymous Rename and Rename to Original.

    Anonymous Rename used to hide the names of your secured files with the random names.

    Rename to Original used to restore the file names which are all Anonymous Renamed.

    So try use the Rename to Original feature with the anonymous Renamed files.

    If the above does not help, please send an email to support@axcrypt.net with the detailed information.

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