Forums Help & support New User– I Got Dem Ol' Free Version Email Blues

This topic contains 3 replies, has 2 voices, and was last updated by  Svante 5 days, 20 hours ago.

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  • #11954 Reply

    Don Francisco

    I’m trying to use the free version.  It’s my first attempt with encryption software, but I’ve never seen more counter-intuitive tutorials about anything.

    All I want to do is to send an encrypted email attachment to a friend, and we’re struggling against a seemingly impenetrable wall.  Nothing seems to work.  (She’s got the free version also.)

    Would someone please give me a simple, step-by-step description of how to send one of your encrypted files by email???  Why is it so difficult?

    Is the paid version easier?

    #11958 Reply

    Svante
    Keymaster

    Hello Don,

    Sorry to hear you find the tutorials at https://www.axcrypt.net/ counter-intuitive.

    In this particular case, perhaps the main issue that you’re trying to do something that requires Premium functionality? You can try this for a month, for free, but the free version does not support it.

    In order to securely share files securely, the sender needs at least Premium. You can compare versions and see pricing here: https://www.axcrypt.net/pricing/ . The recipient is fine with the free version.

    Once the sender has Premium or better, follow the instructions in the video, or just right-click the file in the recent files list and chose the key sharing function, enter the recipients email and then send the updated file.

    #11962 Reply

    Don Francisco

    Thank you, Svante– that was very clear and helpful.  I realized that the free version might not do what we were attempting, but even that hadn’t been made clear…

    DF

    #11963 Reply

    Svante
    Keymaster

    Hello Don,

    Glad it helped, hope you can get it working now.

    We need to get better explaining just how easy it really is ;-) Thanks for the feedback!

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