Forums Bugs & issues New Version on New Computer Crashes on open

This topic contains 4 replies, has 2 voices, and was last updated by  Chris 1 year, 5 months ago.

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  • #5241 Reply

    Chris

    Finally got around to installing Axcrypt on my new computer, and the newest version does not work. I have uninstalled and reinstalled several times. I get the following errors

    Error 1
    Error 2

    Here is what the event viewer says

    Event log

    #5243 Reply

    Harry

    LavaSoft web companion is a known problem. It’s old software and not safe so you should uninstall it anyway.

    Then try and reinstall AxCrypt.

    #5244 Reply

    Svante
    Keymaster

    Chris,

    Harry is entirely right. Thanks!

    #5266 Reply

    Chris

    hmm, that is really strange. I am not using any lava-soft things. This is a fairley new computer, and I’ve never installed ad-aware (which is the only lavasoft application I am aware of) I can’t seem to find any lavasoft programs when I search or look at add/remove programs. Looks like I am going to have to do some research on how to get rid of this. Thanks for pointing that out to me.

    #5267 Reply

    Chris

    Was able to get it out of there, and all works, thanks so much for your help!

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