Forums › Help & support › Not able to open AxCrypt files after computer crash
This topic contains 3 replies, has 2 voices, and was last updated by Svante 2 years, 7 months ago.
Help, my desktop crashed and bought a new laptop. I am not able to open my AxCryst file/folders. Desperate to be able to open. How??
If you please can provide more information about your problem, and if you can send a screenshot explaining where the problem is it is the best.
How to take a screenshot is explained here: https://support.microsoft.com/en-us/help/13776/windows-use-snipping-tool-to-capture-screenshots .
Receive pop up with: an unexpected error ‘Method not found:’ Void
How to solve this?
In order to provide us with detailed information to help us help you, for this situation we’d like a full error report. Please follow the detailed instructions here: http://www.axcrypt.net/blog/send-complete-error-report/ .
Please send this to support att axcrypt dott net .
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