Forums Help & support Not able to open AxCrypt files after computer crash

This topic contains 3 replies, has 2 voices, and was last updated by  Svante 1 year, 1 month ago.

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  • #6220 Reply

    Dean

    Help, my desktop crashed and bought a new laptop.  I am not able to open my AxCryst file/folders.   Desperate to be able to open.  How??

    #6225 Reply

    Svante
    Keymaster

    Hello Dean

    If you please can provide more information about your problem, and if you can send a screenshot explaining where the problem is it is the best.

    How to take a screenshot is explained here: https://support.microsoft.com/en-us/help/13776/windows-use-snipping-tool-to-capture-screenshots .

    #6359 Reply

    Petrus

    Receive pop up with: an unexpected error ‘Method not found:’ Void

    System.Diagnotics.Tracing.FramewordEventSource.BeginGetResponse(Systems.Object.System.String). óccurred.

    How to solve this?

    #6360 Reply

    Svante
    Keymaster

    In order to provide us with detailed information to help us help you, for this situation we’d like a full error report. Please follow the detailed instructions here: http://www.axcrypt.net/blog/send-complete-error-report/ .

    Please send this to support att axcrypt dott net .

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