Forums › Help & support › Not recognised as an Axcrypt fike
This topic contains 2 replies, has 2 voices, and was last updated by Jos 5 months, 2 weeks ago.
I created an Axcrypt file on a Windows10 PC but it is not recognised as such and cannot be decrypte! Strangely the file has an Axcrypt icon and the extension “.axx”. The Error Message is always: It is “not an Axcrypt file.”
Look at the file properties (right-click in Explorer), and if you can send both a screen shot of that and the actual error message from AxCrypt.
Good evening, Svante!
I have now the two screenshots requested but how can I email them to you? (I’m afraid I cannot attach them to this link, can I? How?) Or I’ll try and send them to you via the email address:
Okay? Please stand by, Svante.
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