Forums Bugs & issues Nothing happens when trying to open in version 1.7

This topic contains 1 reply, has 2 voices, and was last updated by  Svante 3 weeks, 1 day ago.

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  • #9407 Reply

    Jay

    When I try to open my Encrypted File nothing happens, I don’t even get a prompt to enter my password yet it stays open in Task Manager. When I click on it nothing happens, I am using AxCrypt-1.7.3180 because your version two is horrible. It was working fine before.

    #9412 Reply

    Svante
    Keymaster

    Hello Jay,

    Version 1 is obsolete and no longer supported. You are of course welcome to use it if you don’t like version 2, but we can’t really give you any support.

    However, do try to decrypt the file instead of opening it. Right-click, select AxCrypt | Decrypt or download the separate AxDecrypt software and decrypt it using that. Finally, version 2 is of course compatible, so you can decrypt or open it using the current and supported version.

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