Forums Help & support password

This topic contains 3 replies, has 2 voices, and was last updated by  Lika 3 days, 5 hours ago.

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  • #10752 Reply

    Lika

    I can t open my files or see my pictures because I have forgotten my password. Nobody can help me and we cant contact you, i m disapointed.

    M.b

    #10757 Reply

    George

    I can t open my files or see my pictures because I have forgotten my password.

    That’s the whole point of encryption! If there was a workaround (for forgotten passwords) then an attacker could use that too.

    AxCrypt isn’t toy encryption software. Never encrypt your files unless you know what you’re doing.

    There are warnings never to forget your password. You ignored them. I am sorry but your files are toast.

    #10774 Reply

    Svante
    Keymaster

    Hello Lika,

    George summarizes the situation correctly.

    We are easy to reach! Here for example, or via support.

    #10807 Reply

    Lika

    Hello,

    Thank you for the answers of you both. I was certain to have the good password but it does’nt open anything. That’s the reason of the doubt on the number. Im sorry i m not very good in english but i have understood.

    Well i have losen all of my documents so ?

    M.B

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