Forums Help & support Password

This topic contains 1 reply, has 2 voices, and was last updated by  Svante 2 months, 4 weeks ago.

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  • #10829 Reply

    Yvonne Bragg

    I have a password but it says it is incorrect when I log in Please help open my files in my file censored@email.local password ********

    I have not already said this and I ma not a robot , I just need help 704-869-0300

    Thank You

    • This topic was modified 2 months, 4 weeks ago by  Svante.
    #10834 Reply

    Svante
    Keymaster

    Hello Yvonne,

    Please contact our support, but generally speaking – if you misremembered your password you can’t decrypt.

    Also, you should *never* give your password to anything to anyone. I edited your post to remove it, but the damage is essentially already done. You should consider all your files as potentially compromised.

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