Forums Community PASSWORD LOST

This topic contains 34 replies, has 3 voices, and was last updated by  Prabhukumar R 3 months ago.

Viewing 5 posts - 31 through 35 (of 35 total)
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  • #12006 Reply

    Svante
    Keymaster

    Hello Yasser,

    Please read https://www.axcrypt.net/support/faq/#forgot-password .

    #13470 Reply

    Abu Hayder

    Where can I download AxcryptBruteForce? I don’t see any link for that.

     

    Thank you

    #13471 Reply

    Prabhukumar R
    Moderator

    Hello Abu,

    You can download the most recent version from https://account.axcrypt.net/Download/AxBruteForce.exe and read of how to use it at https://www.axcrypt.net/axcrypt-brute-force/ . Please note that we cannot provide support beyond this.

    #14169 Reply

    Kaloyan Danev

    Hi there. I lost my password and now I only remember half of it. I am trying AxCrypt Bruteforce and it doesn’t work.
    Can you help me?
    I am using the trial version of Axcrypt and I am not registered.

    #14178 Reply

    Prabhukumar R
    Moderator

    Hello Kaloyan,

    AxCrypt will allow the users to decrypt the encrypted file with the original password which is used for encryption.

    Please note: AxCrypt is file encryption with no backdoor, that means AxCrypt do not store user’s account password, anywhere. Nobody can decrypt the encrypted files without the file password used in the file encryption. This is the way AxCrypt app was designed.

    Unfortunately, if you do not know the password for an AxCrypt-encrypted file you cannot open it, even if you can sign in to the account. This is by design, it’s just this situation that AxCrypt is made for and it works like this even if you actually are the original owner of the file.

    If you know some part of the password, then you can download and use the most recent version of AxBruteForce from https://account.axcrypt.net/Download/AxBruteForce.exe , to decrypt the files.

    If you do not remember the password to your account, you can always reset it. This is not a way to recover encrypted files! It’s only to allow you to sign in to the AxCrypt app and web. The new password will be used to encrypt new files. Go to https://account.axcrypt.net/Home/PasswordReset to do this, or you can also go there from AxCrypt with File | Options | Password Reset.

    For more info about Password Reset: https://www.youtube.com/watch?v=O6whtjSb3pc  and https://www.axcrypt.net/blog/password-reset-axcrypt/ .

    If the above does not help,please provide more information about the issue and write a mail to support@axcrypt.net .

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