Forums › Help & support › Protection during computer system repair
This topic contains 1 reply, has 2 voices, and was last updated by Svante 4 weeks ago.
If my passphrase is in memory and I have to send my computer out for repair (loss of my physical control of the system), aren’t my secured files vulnerable to compromise?
No, not really. Unless you deliver the computer to service repair powered on and signed in to both Windows and AxCrypt.
We will sign you out of AxCrypt if the computer goes to sleep, or the screen saver goes active etc.
You should never give your Windows password to the repair shop either of course.
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