Forums Help & support Protection during computer system repair

This topic contains 1 reply, has 2 voices, and was last updated by  Svante 4 weeks ago.

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  • #10645 Reply

    Mark

    If  my passphrase is in memory and I have to send my computer out for repair (loss of my physical control of the system), aren’t my secured files vulnerable to compromise?

    Regards,

    Mark

    #10657 Reply

    Svante
    Keymaster

    Hello Mark,

    No, not really. Unless you deliver the computer to service repair powered on and signed in to both Windows and AxCrypt.

    We will sign you out of AxCrypt if the computer goes to sleep, or the screen saver goes active etc.

    You should never give your Windows password to the repair shop either of course.

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