Protection during computer system repair | AxCrypt - File Security Made Easy

This topic contains 1 reply, has 2 voices, and was last updated by Svante 5 years, 11 months ago.

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May 24, 2018 at 16:34 #10645 Reply

Mark

If my passphrase is in memory and I have to send my computer out for repair (loss of my physical control of the system), aren’t my secured files vulnerable to compromise?

Regards,

Mark

May 25, 2018 at 13:37 #10657 Reply

Svante
Spectator

Hello Mark,

No, not really. Unless you deliver the computer to service repair powered on and signed in to both Windows and AxCrypt.

We will sign you out of AxCrypt if the computer goes to sleep, or the screen saver goes active etc.

You should never give your Windows password to the repair shop either of course.
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