Forums Help & support registering my key with online account

This topic contains 2 replies, has 2 voices, and was last updated by  Prabhukumar R 1 month, 1 week ago.

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  • #16748 Reply

    RAYMOND VINCENT

    Every time I try to create a new key for an online account it is rejected  I am a registered premium customer Please help so I have complete excess to axcrypt/  I can get a password reset but never receive a code.  I depend on axcrypt for all my files

    Thank you;

    Raymond Vincent   vince32@bellsouth.net

    #16749 Reply

    RAYMOND VINCENT

    I can not register for the online key I can try to change key but never receive a code that is required to complete transactions. I just renewed my subscription and have the latest axcrypt 2  I can reset password nut never receive code number to verify the transaction.  Please respond asap

     

    Thank You

    Raymond Vincent vince32@bellsouth.net

    #16758 Reply

    Prabhukumar R
    Moderator

    Hello RAYMOND VINCENT,

    We are really sorry to hear this. we hope your problem has resolved. Still, if you are facing any issue please write an email to our support team support@axcrypt.net.

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