Forums Help & support Right click

This topic contains 2 replies, has 2 voices, and was last updated by  LAIGNIER Claude 1 week, 1 day ago.

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  • #14163 Reply

    LAIGNIER Claude

    Hello,
    For some time when a right click on a file to encrypt AxCrypt no longer appears. Thank you for helping me.
    cordially

    #14176 Reply

    Prabhukumar R
    Moderator

    Hello LAIGNIER,

    It might be happened because of some firewall/antivirus or other third party applications are blocking the AxCrypt app. So please check the firewall or other software settings.

    Please provide more information about the issue and write a mail to support@axcrypt.net . you can send a screenshot showing where the problem is, it often helps us understand.

    #14179 Reply

    LAIGNIER Claude

    <p style=”text-align: left;”>Hello, thank you for your quick response. I enclose a screenshot by email on “support@axcrypt.net”: the right click does not show “AxCrypt” on the copy!
    I did not change Antivirus and the right click function was active just recently.
    Best regards</p>

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