Forums › Help & support › Shared file requires password
This topic contains 1 reply, has 2 voices, and was last updated by Svante 3 months, 2 weeks ago.
I am using the freeware version of AxCrypt. I had encrypted a file in a share path but when my colleague tries to access the files it asks for PWD. Where can my colleague get the password for the encrypted file other than key sharing.
It sounds like you’re saying that you encrypted a file and then shared it to a recipient. In this case the recipient can’t open it of course.
You must add the recipients email to the list of users shared with using the key sharing feature. Right-click the file in Recent Files view, and select the Share Keys function.
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