Forums Help & support Shred and Delete

This topic contains 1 reply, has 1 voice, and was last updated by  Barry 1 year, 2 months ago.

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    Why doesn’t the Shred and Delete work anymore? Axcrypt used to be quality now nothing works, how it works isn’t good anymore. My last one I didn’t need two passwords to access my old locked files, I wasn’t required to sign up for anything!!! What’s going on?

    #6084 Reply


    You don’t need two passwords – you need one, your AxCrypt 2 password.

    If you’ve upgraded from AxCrypt 1.7 to AxCrypt 2 then the old password is needed to decrypt your files (naturally) and then you type in your AxCrypt 2 password once per session (until you log-out, lock your screen etc.)

    AxCrypt 2 will upgrade your old files to the newer format and thereafter only one password is required.

    The file shred feature still works. I’m a Premium customer but the shred function is limited to paying customers. Basic functions are free, super-strong (AES-256 bit) encryption, mobile apps etc. is premium – €24.00 / year (about $25 or £20).

    You can still use AxCrypt 1.7 if you’re happy with the old encryption (AES-128 bit) and multiple password setup.

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