Forums Help & support the new version of axcypt doesn\'t decode my old coded files (new computer)

This topic contains 2 replies, has 2 voices, and was last updated by  Nanar 84 4 years, 2 months ago.

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  • #12752 Reply

    Frauke Liebrenz

    Hi, I’ve got a new computer, so I have downloaded “axcrypt” for decoding my coded files from axcypt. But the new version from axcypt is not able to recognize, that my files are coded by axcrypt and don’t offer my to open the files. What can I do for solving my problem?

    #12753 Reply

    Svante
    Spectator

    Hello Frauke,

    Please provide a screen shot of whatever message you are receiving or how it looks like. We can’t determine what the problem may be from your description unfortunately.

    #15279 Reply

    Nanar 84

    Hope it is not to late: When you open a file crypted by a old version on axcrypt, you can slide the file on your desktop , after , from the desktop,  you can open it. Remove the old version of the file and put the new one ( from desktop) in your dos.

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